Terms &
conditions

SECOND SKIN SOCIETY is operated by Milenta Group AB, Sweden. Our contact address is Kungsbro Strand 19, 112 26 Stockholm, Sweden. For questions about an order, contact hello@secondskinsociety.com.

Review the products, quantities, delivery address and total before placing your order. After ordering, you receive an order confirmation by email. If any information is incorrect, contact us as soon as possible.

If a product becomes unavailable or we cannot fulfil your order, we will contact you and refund any payment for the items we cannot supply.

Prices are displayed in the shop. Your checkout shows the currency, applicable taxes, delivery charges and final total before you pay. Available payment methods are shown at checkout. Payments are handled through our Shopify checkout.

Available delivery destinations, options and charges are shown at checkout. Any delivery estimate provided with your order is an estimate, not a guarantee. Contact us if your order is delayed or has not arrived.

We are responsible for the goods until you, or a person you designate, receive them. Please contact us if your parcel arrives damaged.

You can notify us that you wish to withdraw from a purchase within 14 days of receiving your order. Contact hello@secondskinsociety.com with your order number and your decision to withdraw. An unequivocal statement is sufficient.

Our Shipping & Returns policy explains our fragrance testing allowance, exchanges, return charges and refund process. These voluntary conditions do not limit any mandatory rights you have under consumer law.

If an item is faulty, damaged or not what you ordered, contact hello@secondskinsociety.com. Include your order number and a description; photographs can help us assess the issue.

Your statutory rights to remedies for faulty goods remain unaffected by our return policy. An approved complaint is handled without charging you for the remedy required by applicable consumer law.

We process personal data needed to handle your order, delivery and customer service. Our Privacy Policy describes how we handle personal information and how you can exercise your rights.

Please contact us first so that we can try to resolve any issue. Swedish law applies, without excluding mandatory consumer protections applicable in your country of residence. Consumers in Sweden may refer a dispute to Allmänna reklamationsnämnden (ARN), arn.se.

The terms presented at the time of your purchase apply to that purchase. Any later changes apply to future orders only.